Our clinic offers 2 suites, each comprising a private luxurious consulting/treatment room and a supporting therapy space. Our waiting area is high-spec but calm and peaceful – a sanctuary where you can relax whilst waiting for your appointment or take some time to read and think about your choices. Complimentary refreshments are available.
The clinic also offers:
We hope that every patient and visitor to our clinic feels welcome, respected and cared for, and that you receive the quality of care you were expecting. However, we know that sometimes things don’t always go to plan. Please tell us as soon as you feel that things are not as you would wish and we will try and put things right straight away. If you would like to talk to us about your concerns informally after you have left the clinic, please telephone our Clinic Manager (Susie) on 0345 230 3386.
All of our staff value feedback – both compliments and concerns – so that we can understand when things go right and when we need to make changes. You can let us know your views by completing our clinic feedback form. If you wish to make a formal complaint, please write or e-mail using the details below. You can also contact Healthcare Inspectorate Wales here.
Innermost Healthcare
Ash Tree Private Medical Clinic, 3 Ash Tree Court, Woodsy Close, Cardiff Gate Business Park, CF23 8RW
