Frequently Asked Questions

COVID-19 Coronavirus

Are you open during the pandemic?

Yes we are. As we’re a regulated, independent, private medical clinic, we continue to offer medical screening, medical care, pregnancy care and diagnostic ultrasound scans.

Available services include:

  • NIPT
  • antenatal care
  • early pregnancy scans
  • early pregnancy reassurance care
  • miscarriage care
  • growth scans
  • well-being scans
  • anomaly scans
  • uterine artery scans
  • birth plan scans
  • group b strep screening
  • CVS and amniocentesis
  • fetal medicine care
  • newborn hip dysplasia scans
  • hereditary cancer testing for men and women
  • COVID tests

Our gender scan and 4D scan services are currently unavailable.

What hygiene and infection control procedures are in place and which regulatory body has inspected them?

We’re a medical clinic run by doctors and have all of the routine infection prevention and control policies and procedures in place that you’d expect from a clinical environment. These have been inspected by our regulator, Health Inspectorate Wales.

Our additional Coronavirus COVID-19 measures include:

  • regular specialist sanitising fogging of the clinic building
  • temperature scanning (thermal non-contact scanners)
  • you’ll notice that our clinic staff will be wearing PPE (masks, visors, gloves, aprons)
  • changes to the way that we work.

You (and your guest) will be asked to:

  • stay in your car until we ask you to enter the clinic building (please let us know when you arrive);
  • attend by yourself with just your partner or one guest (no children please);
  • use hand sanitiser and wear a face-mask (either the one provided by us or your own);
  • check your temperature on arrival upstairs at the door of the clinic by using the wall mounted thermal scanner (non-contact);
  • provide screening information such as recent symptoms of COVID-19 or any contact with someone with COVID-19 in the last 14 days.

Can guests attend my scan appointment with me?

From MONDAY 20 JULY 2020, pregnant women will now be able to bring one guest to their appointments and ultrasound scans.

Can I still attend my appointment if my area is in a local lockdown?

YES. Innermost Healthcare is registered with Healthcare Inspectorate Wales as an independent medical clinic. You are still able to attend your medical appointment with us, even if your area is in a local lockdown.

We do not advise any pregnant woman to have social pregnancy care at this time (this means gender scans, gender tests, 4D baby bonding scans or any type of unregulated ultrasound scan). Please check that your choice of clinic is registered with Healthcare Inspectorate Wales and displays their logo.

Please call us on 0345 230 3386 if you have any questions about your existing appointment or to make a booking.

Frequently Asked Questions

General Questions

Are you registered with Healthcare Inspectorate Wales (HIW)?

Yes, we are.  Any clinic or company offering you pregnancy care or a diagnostic pregnancy ultrasound scan must be registered with HIW if they offer scans in Wales. HIW are the equivalent of England’s Care Quality Commission (CQC). If a clinic or company offers scans in England and Wales, they must be registered with both the CQC and HIW.

Do we need a referral from our GP?

You don’t need a referral from your GP or another doctor to visit the clinic. You can make an appointment directly with us for a scan or consultation. We can also co-ordinate your care with other doctors or clinics if you’d like us to. We will provide referrals or reports of our results to keep your fertility clinic, GP or other specialists informed. We also provide back up for couples having IVF abroad including blood tests and ultrasound scans.

Can the scan or test be used for medical reference as part of our pregnancy care?

Yes, all of our scans, tests and care can be used for medical reference as part of your pregnancy care. We advise that you always check the very small print before booking a pregnancy scan in other clinics or companies to check for disclaimers stating that scans or reports cannot be medically used.

How should I prepare for a blood test or NIPT?

There are no specific preparations for having a blood test or NIPT. Please do let us know if you have had any previous problems having blood samples taken (such as feeling faint or difficult veins) so that we can support you accordingly.

How should I prepare for an ultrasound scan?

You’ll be given all of the information you need about preparing for your specific scan at the time of your booking. General advice includes wearing comfortable clothes that you can easily adjust for your tummy to be scanned and if you’re under 20 weeks then it’s helpful to have your bladder comfortably full.

What will happen if concerns arise during the scan?

If your sonographer identifies any concerns during your scan, they will contact our in-house medical expert on the same day as your scan. Dr Bryan Beattie MD FRCOG (Consultant in Obstetrics & Fetal Medicine and a Fellow of the Royal College of Obstetricians and Gynaecologists) will review your scan and then contact you to discuss the next steps. You will usually be contacted by him on the same day as your scan or on the following day.